Support

Buying a high-end bike or wheelset is the start of the relationship, not the end of it. Our support team is here to help you get the most out of every ride — from initial setup to long-term care.

Service & Maintenance

Both of our locations offer full service for road, gravel, mountain, cyclocross, and time-trial bikes. Wheel truing, bearing service, drivetrain overhauls, brake bleeds, suspension service, and complete tune-ups are all handled in-house by certified mechanics.

Warranty & Crash Replacement

Every wheel and frame we sell is backed by the manufacturer’s warranty, and we’ll walk you through the claim process if something ever goes wrong. Many of our partners also offer crash replacement programs at reduced cost — ask us for details.

Manuals & Setup Guides

Looking for torque specs, tubeless setup instructions, or rotor mounting guidance? We’re building out a library of guides for the products we carry. If you can’t find what you need, give us a call or send a note through the contact page and we’ll get you sorted.

Contact Support

Reach out by phone or email through either of our locations on the Locations page. Our service writers typically respond within one business day.